A Study on Evaluating IT Service Management of IT Unit Base on ISO 20000 -A Case of the Logistic Information Center in Military

碩士 === 國防大學管理學院 === 資訊管理學系 === 100 === Along with the technical progress and development, the information technology has become the main strength of supporting business management. The role which the information department acts, will transform from passively providing support by the past into provid...

Full description

Bibliographic Details
Main Authors: Chu, Yea Jing, 朱雅菁
Other Authors: Chen, Le Hui
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/14089655687482610180