| Summary: | 碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 100 === Military education for quality manpower in the cradle, over the years has trained many talents, but the military army after the lean case, sophisticated case, the essence of the case and the northern military colleges prepared to reduce educational resources has been a shortage, and facing the future development is limitedobstacles. Due to the streamline of the manpower policy, military education and improve teaching quality and moderate review and thus reached the goal of forces personnel training and sophisticated.
In this study, a questionnaire survey to explore the teaching quality of the military army, were first collected on the quality of teaching literature , as the development of the questionnaire, while the use of the service quality model (Parasuraman, Zeithaml & Berry, PZB) concept to the service quality gap 5, the teaching quality of the military army, to understand the gap of expected quality and perceived quality of teaching quality for student.
Literature measure of teaching quality questionnaire, are similar, but Marsh developed student's evaluations of educational quality instrument in 1985, the most representative. While important manifestation of mode, and to identify the key elements of the teaching quality of the teaching units, and then through the House of Quality (HOQ) with teaching experience, the key elements of the quality of teaching is converted to the ways of improvement. Finally, specific recommendations, and provide the reference of the teaching unit practice and follow-up study assessed the quality of teaching.
Findings, military logistics of further education to the results of the analysis of the IPA model and HoQ change to improve the quality of teaching methods before five of the relative weight of more than 10, and much higher than other projects. Respectively, group discussion (5-10 pairs), anonymous questionnaire to understand student opinion, the increase of case teaching exercises, To convene a curriculum design committee and the implementation of the visit and set up lesson plans codification group, suggested teaching unit should give priority to the improvement project.
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