Quality Function Deployment for Teaching Performance Evaluation

• Main Authors: Yun-Ching Wang, 王韻晴
• Other Authors: Chie-Bein Chen
• Format: Others
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/efz922

碩士 === 國立東華大學 === 國際企業學系 === 100 === Quality function deployment (QFD) is a technique which can be applied for process and design improvement. A quality improvement method can effectively enhance organization performance. This study uses QFD on teaching improvement. QFD help professors to examine how well students achieve the department objectives. This study demonstrates how the quality function deployment methods can be used to enhance teaching effectiveness. Assessment of a course can determine how well the course objectives have been achieved. Many researchers have discussed various methods to assess the teaching and learning performance. This study describes an application of pairwise comparison of analytical hierarchy process (AHP) and quality function deployment (QFD) to build a teaching assessment system. It can measure the level of achievement of the learning objectives for department course. Thus, professors can find suitable action to improve their teaching quality.