| Summary: | 碩士 === 國立中央大學 === 產業經濟研究所碩士在職專班 === 100 === After the corporatization of the restructuring in January 1, 2003, Chunghwa Post Co,., Ltd established 23 business central offices based on the company itself business’s scale and a total of five mail processing centers in Taipei, Taoyuan, Taichung, Tainan, Kaohsiung. This project aims to discuss the business operational performances among each sub-branches of the Taoyuan post office. And, apply the DEA model to analyze the operating conditions of each branch offices from the differentiations between the major investment items as well as the output effectiveness. Then, discover the influences of the operational performance from the changes of the output effectiveness from 2008 to 2010.
The study found: firstly, the business performance of Taoyuan branch post office showing the number of stable growth relatively in year 2008, 2009 and 2010. And the smaller branches have the better performances especially the branches that located in offices and schools. This result also showed that the existence of the smaller-scale branches is necessary. Secondly, the amount of the parcel and the express delivery are the major factors that strongly effect the business operational ranking. Thirdly, characteristic、scale、location、year these four variables presents the negative relations with the technical efficiency value.
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