Relationships among Customer Satisfaction, Service Attributes and Repurchase Intension: Evidence from Taiwan High Speed Rail
碩士 === 國立成功大學 === 交通管理學系碩博士班 === 100 === Customer satisfaction is often regarded as a key driver of customer repurchase for passenger transport providers. However, a few studies investigated customer management strategies with different travelers from consumers’ point of view. This research thus exp...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
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| Online Access: | http://ndltd.ncl.edu.tw/handle/02311917305159399499 |