Summary: | 碩士 === 國立成功大學 === 工業設計學系碩博士班 === 100 === In recent years, user perception in product design has become increasingly important resulting in people’s high expectation towards fascinating products with innovation value. In order to fully utilize the limited resources under the rapidly changing consumer markets of nowadays, it is essential to transform user emotional needs into product design features and set up clear goals during product development process. Therefore, the purpose of this study is to find out product features, users’ problems as well as their expectations through users’ experiences based on Miryoku Engineering. Through a systematic model, this paper makes suggestions for user-centered design in the hope of serving as a foundation for future innovation of product value.
The research investigates the products of a professional LED flashlight company in the U.S. through four processes: (1) collecting and selecting of samples, (2) gaining of qualitative data on product fascination factors, (3) rating of fascination factors, and (4) analyzing and verifying the data. The investigation gained the fascination factors by interviewing experts who have the user’s experience. Also, through questionnaires of quantitative approach, the data were analyzed statistically and the higher fascination factors were integrated.
Based on the literature review, the Evaluation Grid Method is used to interview ten participants with high involvement including firefighters, collectors and designers. Finally, the findings can be concluded as below: First, five abstract fascination factors, namely “professional”, “safe”, “with sense of design”, “convenient” and “comfortable”, are found with 13 original evaluation items and 45 concrete fascination factors. Second, the relationship between fascination factors and product features was examined through participants’ experiments. Third, suggestions to the product design were provided for designers in shaping their ideas, and the results are provided as references for future studies and product developers.
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