Applying the Management Opportunity Grid to Study the Relationship between Hemodialysis Service Quality and Patient Satisfaction-An Example of Regional Teaching Hospital

碩士 === 國立中興大學 === 高階經理人碩士在職專班 === 100 === The study recruited hemodialysis patients from a regional teaching hospital in the middle of Taiwan by a convenience sampling method. We used the self-designed questionnaire and employed an external professional interviewer to collect data. There were 126 he...

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Bibliographic Details
Main Authors: Chi-Yu Wu, 吳佶育
Other Authors: Yu-Ching Chiao
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/t5hj3d