A Study of the Relationships among Job Demands, Job Resources, and Learning Behavior

• Main Authors: Li-Min Tseng, 曾莉閔
• Other Authors: Chiung-Hui Huang
• Format: Others
• Language: zh-TW
• Published: 106
• Online Access: http://ndltd.ncl.edu.tw/handle/40218171838779885413

碩士 === 國立高雄應用科技大學 === 人力資源發展系 === 100 === Drawing on Job Demands-Resources model, the study investigates the relationship among job demands (psychological demands, emotional demands), job resources (job control, superviorser support, and peer support), job stress, psychological safety, and learning behavior. The study used the questionnaire survey. The employees of hospital and high technology industry in Kaohsiung area are included as the research samples. A total of 234 and 377 samples, and 78％ and 89.8％ return rate are valid. The results are as following: The employees of hospital: 1. There are positive relationships between job demands-psychological demands and learning behavior. 2. There are positive relationships between job demands, job demands-psychological demands, job demands-emotional demands and job stress. 3. There are positive relationships between job resources, job resources-peer support and learning behavior. 4. There are positive relationships between job resources, job resources-superviorser support and psychological safety. 5. There is positive relationship between psychological safety and learning behavior. 6. Job stress fully mediated the relationship between job demands-psychological demands and learning behavior. 7. Psychological safety fully mediated the relationship between job resources and learning behavior. The employees of high technology industry: 1. There are positive relationships between job demands, job demands-psychological demands and learning behavior. 2. There are positive relationships between job demands, job demands-psychological demands, job demands-emotional demands and job stress. 3. There are positive relationships between job resources, job resources-job control, job resources-superviorser support, job resources-peer support and learning behavior. 4. There are positive relationships between job resources, job resources-job control, job resources-superviorser support, job resources-peer support and psychological safety. 5. There is positive relationship between psychological safety and learning behavior 6. Job stress fully or partially mediated the relationship between job demands, job demands-psychological demands and learning behavior. 7. Psychological safety partially mediated the relationship between job resources, job resources-job control, job resources-superviorser support, job resources- peer support and learning behavior. In sum, employees who are not only in hospital but also in high technology industry would feel job stress when they face job demands-psychological demands, and then they would perform the positive learning behavior. In addition, employees who obtain job resources would get psychological safety, and then they would enhancetheir capability and learning behavior. Therefore, applicable job demands-psychological demands and job resources could be helpful to employees’ learning and advancement.