| Summary: | 碩士 === 崑山科技大學 === 資訊管理研究所 === 100 === The failure modes and effects analysis (FMEA) approach is used to solving the reliability and risk assessment problems for identifying potential failure mode of the system. Existing proposals for solving the risk assessment assume that all of the parameters in the same definition doamin including severity(S), occurrence (O) and detectability (D), consequently it raised the doubtful computational results. Fuzzy sets were introduced to improve this difficulty, the results cannot be guaranteed due to the reason that it may lose of information in the computational process. In this study, the 2-tuple fuzzy linguistic representation model is proposed to determine the assessments of S, O, D and obtain the more reasonable results of risk priority number (RPN) with OWGA (ordered weighted geometric averaging) operator. Delphi method is adopted for aggregating experts’ opinions in the group decision-making process. Finally, an example of cloud computing service is demonstrated to illustrate the applicability of the proposed approach to risk assessment.
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