A Study of the Relationships among Transnational Corporation’s Customer Participation,Employee Emotional Labor and Job Involvement
碩士 === 大葉大學 === 管理學院碩士在職專班 === 100 === The purpose of this study is to investigate whether emotion labor has intermediary effect to customer participation and job involvement. The sample was made up of 101 full-time employees and 303 customers of national cosmetic industry. We analyzed the data by u...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2012
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/95907296609514123498 |