| Summary: | 博士 === 中央警察大學 === 警察政策研究所 === 100 === Centered on the concept of Policing Governance Strategy, by merging new public service and, as emphasized in new public governance, the organizational relationship, network relationship, pluralistic value, trust and collaboration, this research is to scan and analyze the internal and external strengths, weakness, opportunities, and threats of police system by means of SWOT technique. In addition, this study responds to local demands in a proactive and immediate way by utilizing theories with ideas like“Systematic Promotion of Partnership between the Police and the Public”and “Problem-Oriented Strategy of Organization”of community policing, to draw up 5 responding strategies in the name of “Our Police Station”. Quasi-Experimental Design is adopted to evaluate the effectiveness of these strategies. For the purpose of evaluation, since the original Tainan County Police Bureau was the research (experiment) site, its Yun-Kang Police Precinct was used as the experimental group, and, for the purpose of comparison, the First Precinct of the original Tainan City Police Bureau, with the similar size of population and police workforce compatible to the Yun-Kang Police Precinct, was selected as the comparison group.
Findings of this study include:
（A）As to the objective indicator- whether the public safety has been improved, both the experimental and controlled groups have made an upturn after the experiment, with a better performance found in experimental group;
（B）As to the subjective indicator-the public satisfaction toward the police and safety: The experimental group achieved better satisfaction in security and the police service among the public poll than that of the comparison group. Yet it is worth noting that the rise of satisfaction appeared roughly around one year after the implementation of the strategies, indicating the lag effect of the policy implementation. As for the public’s fear of crimes, no direct link to the implementation input of these strategies was found.
（C）As to the subjective indicator- whether the police officers recognize and have higher job satisfaction regarding the new strategies: All the 5 strategies received general recognition from the police officers of the experimental group. Among them , the “QR-code Policing” showed the highest recognizing disparity and variation. Further review, refinement, and promotion of the content of this strategy are consequently advised.
（D）Findings of the in-depth interview provided solid complementary explanation of: the disparities of experience about the “Our Police Station”before and after the implementation of strategies, and were able to explain the investigative results of both subjective and objective indicators. The implementation of strategies conformed to the theorized inference.
To sum up, this research brings up with conclusion as followed:
（A）The formation of collaborative partnership among government, police, and community, can not only shares resources, but also creates a win-win situation.
（B）“Our Police Station”is an effective communication platform between the police and the public.
（C）Police governance should combine with the concept of public governance.
（D）the evaluation of police governance should make use of multi-disciplined indicators.
（E）The lag effect is expected after the implementation of new policy.
（F）The communication and educational training of officers are critical to the results of any police strategies implementation.
（G）Any high-profile special crime/police incidents has immediately impact of public satisfaction towards police.
（H）The administrative reward is an incentive in enhancing police’s job satisfaction.
（I）There is a positive correlation between the new police strategies and officers’ job satisfaction.
（J）The strategies of “Our Police Station”are conformed with the public expectation.
（K）The 5 strategies of “Our Police Station”received general recognition among the officers.
（L）The application of telecommunication technology to police work, such as the “GIS decision-making system for police” and the “Electronic police-operation-district”, is the most recognized strategy among the police officers.
At last, five related suggestion, based on the research findings, for the development of police strategies and the effective policy evaluation, were proposed.
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