A Study of Critical Success Factors for Servitization of Traditional Manufacturing in Taiwan

碩士 === 長榮大學 === 高階管理碩士在職專班 === 100 === Owing to highly developed economy, the main trend of manufacturing industry moving toward servitization was obvious. This research mainly discussed the servitization of traditional manufacturing industry in Taiwan, though many domestic researches focused on “se...

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Bibliographic Details
Main Authors: Janne-ming, Hwang, 黃建銘
Other Authors: Chia-ming, Liu
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/8d7r4b
Description
Summary:碩士 === 長榮大學 === 高階管理碩士在職專班 === 100 === Owing to highly developed economy, the main trend of manufacturing industry moving toward servitization was obvious. This research mainly discussed the servitization of traditional manufacturing industry in Taiwan, though many domestic researches focused on “servitization”, it lacks of deeper contemplation upon “servitization of traditional manufacturing industry.” The traditional manufacturing industry once played an extremely significant role in the history of Taiwan’s economy. However, as the time goes by, it is no longer as important as before. Most companies in Taiwan’s traditional manufacturing industry were middle and small-sized enterprises. In 2010, there were 1.247 million middle and small-sized enterprises, which accounts for 97.68% of all companies. In recent six years, the proportion of manufacturing companies in the middle and small-sized enterprise dropped year by year through observation, and currently only 129 thousand manufacturers in the middle and small-sized companies. Besides, according to survey, only 24.3% of middle and small-sized companies stepped into service field, which shows that regardless of planning or practice, traditional manufacturing industry in Taiwan not yet laid stress on servitization. Based on in-depth interview with cases, this research gathered and analyzed data in a qualitative way with content analysis, and further discussed the critical success factors to construct the statement, with expectations to make some referential opinions for Taiwan’s traditional manufacturing industry moving toward servitization.