Applied TQM in the Service Quality and the Customer Satisfaction of a University Procuring System

碩士 === 長榮大學 === 高階管理碩士在職專班 === 100 === With rapid changes taking place in the world, the higher education institution cannot rest on its original paradise. It must embrace the critical turning points or be forced to take an early exit. In this study, the author attempts to test the effect of employ...

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Bibliographic Details
Main Authors: Cheng, Hsiuyuh, 鄭秀玉
Other Authors: 王正華,王昭卿
Format: Others
Language:zh-TW
Published: 2012
Online Access:http://ndltd.ncl.edu.tw/handle/gjr8m3