Knowledge Contribution Behaviors of Virtual Team Members: Exploring the Interaction Effects of Social Capital, Conflict, and Job Embeddedness

• Main Authors: Pin-Yu, Chiu, 邱品瑜
• Other Authors: Che-Chen, Liao
• Format: Others
• Language: zh-TW
• Published: 2012
• Online Access: http://ndltd.ncl.edu.tw/handle/05431829529788195333

碩士 === 國立中正大學 === 資訊管理學系暨研究所 === 100 === With the trend toward globalization and the maturity of information and communications technologies, virtual teams emerged and adopted by many organizations to enhance their competitive advantages in recent years. Duarte and Snyder (1999) pointed that there are more than 80% companies use virtual teams for their competitive advantages. However, the characteristics of virtual teams also caused the challenge. There are so many reasons to leading projects failure. Literatures suggested that knowledge can help organizations to take the competitive advantage. Therefore, how to promote team members contributed their knowledge becomes an important issue. The purpose of our study tries to get insights toward factors affecting knowledge contribution of virtual team members from perspectives of social capital, conflict, and job embeddedness. Our study also explored the mediated effects between social capital and knowledge contribution. Moreover, we compared our model with a competition model. Drawing on the data from an experimental design that involves 211 virtual team members. Our study use repeated measure for data analysis by PLS and hierarchical regression. Results of structural equation modeling indicate that the more social capital team members have, the more job embeddedness and the less conflict among team members. When team members have more job embeddedness and the less conflict, they willing to contribute their knowledge. Suggestions and contributions are also discussed.