The Relationship between Transformational Leadership and Organizational Effectiveness, with Organizational Culture as an Intervening Variable – A Case Study of a Life Insurance Company

• Main Authors: Tzu-Chiung Hsu, 許子琼
• Other Authors: Hung-Hui Li
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/52267451267771022273

碩士 === 元智大學 === 經營管理碩士在職專班 === 99 === With the ongoing transformation of the financial environment, the role of the leader in strategy formulation has become ever more important in terms of the business enterprise’s ability to leverage leadership to activate a “virtuous circle” of high performance within the enterprise. The present study aims to explore the relationship between transformational leadership, organizational effectiveness and organizational culture. Building on a review of the literature in this field, the study examines the extent to which leadership style, organizational culture and organizational effectiveness influence one another. The study makes use of a questionnaire survey to explore the relationship between transformational leadership and organizational effectiveness, taking organizational culture (which may take the form of rational culture, developmental culture, hierarchical culture or consensus-based culture) as an intervening variable. The results obtained in the study shed light on the positive impact of transformational leadership on organizational effectiveness at a particular life insurance company; it is anticipated that these results will provide a useful reference for the managers of life insurance companies. A total of 130 copies of the questionnaire survey used in the study were distributed, of which 116 were returned, giving a questionnaire return rate of 89%; there were 114 valid questionnaires and 2 invalid questionnaires, giving a valid response rate of 98%. SPSS statistical software was used to perform descriptive statistical analysis, correlation analysis, analysis of variance and regression analysis, to verify the study’s hypothesis. The results obtained in the present study showed that: (1) Transformational leadership has a significant impact on organizational culture. (2) Transformation leadership has a significant impact on organizational effectiveness. (3) Organizational culture has a significant impact on organizational effectiveness. (4) Organizational culture functions as an intervening variable between transformational leadership and organizational effectiveness.