Using the Six Sigma Management Methodology to Enhance the Quality of Customized Product Packaging: Corrugated Carton Folding Force Improvement as an Example

• Main Authors: Kuo-Chung Wang, 王國仲
• Other Authors: Yee-Ming Chen
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/09648776944125048047

碩士 === 元智大學 === 工業工程與管理學系 === 99 === According to the famous words of Apple Computer founder, Steve Jobs: “The charisma of the product begins from the moment you are in possession of the box!” Therefore, it is evident that consumers’ perceptions towards products are deeply influenced by exterior packaging. Conventional packaging material such as corrugated carton is also deemed as a crucial factor in shaping the first impression of a product. Under the prerequisite of enterprises’ incessant demands for quality and cost control, how to attain the objective of high quality and low cost has become one of the primary tasks in the paper product industry. The research focuses on the background of a paper product plant, where emphasis has been placed on improving the quality of the folding force of corrugated cartons, which has received the most complaints in the firm under study. By employing DMAIC of the Six Sigma methodology, the key product characteristics, measurement system and production capability are determined, targeting the quality improvement of corrugated cartons’ folding force quality. Thereafter, the influential factors are established before the Design of Experiments (DOE) is used to determine the most ideal combination of production parameters. Verifications are conducted on the most ideal production parameter combinations. This methodology is estimated to save NT$1.871 million in terms of improvement benefits, indicating that the Six Sigma Methodology adopted by the study has significant effects in terms of improving the corrugated cartons’ folding force quality.