Application of Fuzzy TOPSIS Method to Bank''s Employee Performance Appraisal

• Main Authors: Wen-Lung Hsu, 徐文龍
• Other Authors: 鄭亦君
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/67046598023291653414

碩士 === 台南應用科技大學 === 商學與管理研究所 === 99 === The human resources management is the part which has been took seriously for present various enterprises, and the performance examination is the most important topics between the staff, not only involves to the staff individual examination results bonus outside, will also affects the staff’s promotion in the company interior duty in the future. At present although in Taiwan''s bank system has set a criteria to do the comparison of regarding staff of bank''s examination results, but takes the inspection to the staff of bank''s for year work''s performance is basis on the subordinate''s personnel management viewpoint which may involve some subjective appraisal and some judgment. In addition the difference of the individual value and preference, they will limit the entire achievements appraisal and fairness. This research is to confirm the possibility which conduct the fuzzy multi-criterion to some Taiwan bank human affairs achievements inspection, establishes a set of complete human affairs achievements appraisal pattern, then provides committee members have a rule to comparison their staff every year . This study will have examination results rating separately 3 staff members by four kind of comparison criteria, their work knowledge, innovation researches, service attitudes and personal characters, and then using the fuzzy number the meaning value fuzzy, then uses the fuzzy weight and the fuzzy multi-criterion appraisal pattern implements appraisal and the scotoma which creates unilaterally by the different angle''s each appraisal target observation understanding rating examination results.