A Study of Relationship between Organizational Citizenship Behavior and Attitude Towards Organizational Change in the Air Force High-Level Staffs

• Main Authors: Chung-Yu Lin, 林仲育
• Other Authors: 黃一峯
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/94334657879534935699

碩士 === 淡江大學 === 公共行政學系公共政策碩士在職專班 === 99 === Military forces are special organizations designed to achieve certain missions. Officers and soldiers are long been educated to believe their responsibilities are to protect the country with their lives. Under the trends of downsizing, series of initiatives were launched to reduce military organizations and headcounts in the past two decades. It is worthy to explore organizational members’ attitudes toward organizational change and citizen behavior to understand their perception on downsizing programs and management efforts. To achieve the research purpose, the author applied literature review, questionnaire survey to collect necessary data for building conceptual framework. The questionnaire was distributed to the high-level staff of Air Force. With the returning rate of 79.33%, 357 valid responses remained for analysis. Statistical methods including descriptive analysis, T-test, one-way ANOVA, Pearson correlation were employed for analysis. Research findings indicated that most of the respondents tended to accept new changes, ideas, and initiatives. But, they didn’t think all the reform efforts were helpful to organizational interests, improving work. They possessed negative attitude toward reform efforts. For the analyses of citizen behavior, high-level staff had willingness to pass the information of change and tried to help colleagues to follow the regulations and sel-discipline. They possessed positive attitude toward citizen behavior and were mutual-benefit oriented. The empirical evidence also found attitudes toward organizational change enacted significant influences on citizen behavior. The positive attitudes of innovations could be helpful to enhance organizational behavior. But, the attitudes toward reform projects could reduce members’ citizen behavior. The findings also indicated that demographical factors had significant effects on attitudes toward change and organizational behavior. Recommendations for policy and practice and suggestions for future study were proposed.