Healthcare Resources Efficiency Evaluation and Improvement

• Main Authors: Bo-Shiang Tsai, 蔡柏祥
• Other Authors: Shao-Jen Weng
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/49791853371833422193

碩士 === 東海大學 === 工業工程與經營資訊學系 === 99 === The demand of emergency treatment is increasing gradually as the footsteps nowadays growing rapidly. Thus, how to use emergency resource wisely has become the important issue among emergency department. In this study, we apply system simulation to build an emergency simulation model, to investigate the actual resource distribution recently. Then, learn the output from different resources reallocation model, analysis the efficiency of different model by Data Envelopment Analysis, compare this result with the actual situation. An efficiency model can make use as reference while the converse can be an indicator to do improvement. The efficiency obtained from this study is about 0.9, consider low. In order to increase the efficiency to 1, allocation of human resources from different shift is suggested.