A Study on the Social Responsibility to IT Professionals in Domestic High-Tech Industry - A Case Study of IT Professionals Satisfaction

• Main Authors: Siou-Sia He, 何秀霞
• Other Authors: Kuen-Ching Lee
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/68185991824960369533

碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 99 === Since 2008, due to Financial Tsunami, many companies had laid off or given unpaid leave to employees in order to reduce operating costs, etc.; on the other hand, we always hear that excessively long working hours caused sudden death of employees. However, these bad news are contrary with the business philosophy - "Sustainable Development", which is popular in the recent years. Employees are the most valuable asset of a company. How companies fulfill their Social Responsibilities for employees to effectively retain employees with professional knowledge has become one of issues that companies keep core competitiveness. High-techs are one of Taiwan's major industries, which characterized the professional employees and R & D. Thus, high-tech industries focus on how to effectively retain the professionals and reduce the cost of recruiting employees. Therefore, subjects of this study are professionals in the high-tech industries; and we use the questionnaires to investigate the high-tech industries to understand if companies use salary, benefit, training, and career development for means to keep IT professional, if these professions satisify the execution of their companies Social Responsibility, and if the satisfaction affect their Organizational Commitment and Perceived Organizational Support. Through the statistical analysis, we found that only positions have no significant effect on satisfication that companies’ use salary, benefit, training and career development for their Social Responsibility; but the other factors like age, marital status, years of work and income have noticeable effect. Other factors like gender, education, and working hours per week have little effect. Furthermore, IT professionals’ satisfaction of Social Responsibility is significant positive correlation with Organizational Commitment and Perceived Organizational Support. Finally, according to research results and literature, this study-provide research advice and future research directions for follow-up researchers and the unit for reference.