Summary: | 碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 99 === The course of project development rarely follows the orginal plan in such dynamically changed business environment. Configuration Management is a management discipline that imply systems of technology and administration within project development life cycle. Change is a double-edged sword that represent the motive power for project enhancement but also obstruction. In a process of development, it is important to formally initiate a change through the submission of a change request and how change is deployed. Confirmation of whether the certain change should be approved and authorized to implement or not is a critical influence on the result of all kinds of project, therefore it is to prevent loss in business from ensuing risk due to the project change.
In this research, I plan to construct a change management model suitable for software development sector, focus on the creation of the change management process can thus enhance project quality and organization's value, and probe into application strategy and how to practice, hence provide an important reference for enterprise to apply its change process.
Though CMMI (Capability Maturity Model Integration) is the international standard of software quality , it still has a room for improvement regarding change management process. An aim of this research was to propose a model, named as ─YU3 change management process model∥, which is suitable for software development industry. It modified the change management process of CMMI applying rigorous management techniques of PMP, leaded monitoring project performance of PMP in , and then proposed an appropriate process of improving measure. After the process was established, it was verified and recommended by five experts holding CMMI, PMP and abundant practical experiences in project management area to heighten reliability of ─YU3 change management process model∥ proposed by this research.
“YU3 change management process model∥ was amended and verified by a variety of recommendations proposed by experts. Establishing this model can not only make change management of project efficiently , but also enhance the confirmation of change requirement , strengthen the procedure of improving measures and achieve the goal of change management via reducing error probability during change execution.
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