The Construction of Service Performance Indicators for Taipei Zoo: A Multiple Customer-driven Framework

碩士 === 世新大學 === 行政管理學研究所(含博、碩專班) === 99 === Government to take care of the needs of the people, requiring all government departments provide the best service. To improve the public service and satisfaction,a design of standard of service and examination system should be setting through the performan...

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Bibliographic Details
Main Authors: Ming-Ling Lee, 李明玲
Other Authors: Wen-Jong Juang, Ph.D.
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/27750177816479040480