The relationship quality and customers’ loyalty of international express delivery companies – a case study on customers’ characteristics

碩士 === 中國文化大學 === 企業實務管理數位學習碩士在職專班 === 99 === With free market and globalization, enterprises have changed their strategies from management of supply chain to Global Logistic Management (GLM). Due to the global economical development, enterprises constantly pursue the need to effective delivery serv...

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Bibliographic Details
Main Authors: Shun- I Chu, 朱訓儀
Other Authors: Wu, Ching-Chang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/72776698394935655541