The Study and Design on Usability and User Experience of Touch Screen - A Case Study of Electronic Sleep Diary

• Main Authors: Cheng-wei Chen, 陳正偉
• Other Authors: Hsien-hui Tang
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/c96heb

碩士 === 國立臺灣科技大學 === 設計研究所 === 99 === With the enhancing technology, there are more and more applications of the touch screen coming out nowadays. The operation system and hardware of touch and tablet computer are developed gradually on the market. Because of the variation of operating, it’s different from touch and keyboard by entering. For example, by clicking the icon on the screen, we need finger and pen to touch. On the other hand, the personal computer uses the mouse with left and right to enter. Owing to the situation, there is the new topic for discussion in Human Computer Interaction (HCI). Life pressure has become a big issue to many people in recent year, such like insomnia and sleeping problems. The research, “Electronic Sleep Diary”, is the product records the daily activity for insomnia patient during the process of examination and now the traditional sleep diary has digitalized. Hopefully it would improve the usability by screen touch. According my research, the interface of electronic sleep diary is developed for user-centered design. Planning the different methods for screen touch and problem analysis during touch process and developing the new way of manipulation. Let user easily control the diary. The goals of the research are the following. 1) With the traditional sleep diary, it turns into the electronic sleep diary. 2) The experiment has two parts, the first one compares the traditional paper record method and electronic sleep diary, the second compares the original version of electronic sleep diary and iPad version using the different manipulating method to find out user's usability issue.3) The design and discussion of manipulating process and usability. The research experiment and the result show electronic diary hafees higher achievement than the traditional method. User has higher rating than the old method. We experiment the testers about the visual images, interaction manipulate information architecture and user experiment. User's point of view is important in developing the product and interface design. The original version and iPad have different comments on scenario and user experiment. Moreover, the original one looks more professional and good feelings for user. The iPad version has higher usability than the original one. With the user experience and scenario, it revises and assists designer in screen touch and interface design. By the two part experiment, there are two suggestions of the following.1) With the concept of HCI added in the design helps the users easy in learning, effectively writing the diary and review the information. Furthermore, the user works on the diary more effective and process becomes more interesting. 2) Throughout the testers' interview, designer's concept doesn't really perfect the needs for the user. The designer should join the multidisciplinary-team and make the user evaluation in the process. Then it would help the designer finish and let the result better.