Exploring Service Encounter and Service Quality based on the Service Design Concept-Evidence from the Material Library
碩士 === 國立臺灣科技大學 === 設計研究所 === 99 === Nowadays, service design has becomes a new design discipline which creates useful, usable, and desirable desigsn for the customers, and effective and efficient services for enterprises. And, more and more countries have invested amounts of money and effort into t...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/2e89ee |