Exploring IT-enabled Organizational Agilities from Resource Management Perspective-Lessons Learned from CHANG CHUN GROUP

• Main Authors: Hsiu-fen Hsieh, 謝秀芬
• Other Authors: Tzu-Chuan Chou
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/11696644923575777786

碩士 === 國立臺灣科技大學 === 資訊管理系 === 99 === Ever since the world entered the new era of technology, the ever advancing in information technology has exacerbated the competition among organizations. This competitive environment is full of turmoil, uncertainty, discontinuity, unpredictability, and survival becomes much more difficult for businesses. Business must obtain agility in order to be competitive enough to face the impact and challenges brought forth by the drastic changes in business environment, and it seems to be the only way to ensure sustainability for the businesses. Many research papers have pointed out that information technology has the potential to enable organizational agility; however, most of these studies are abstract, conceptual models without concrete substantive, procedural, actionable plans -- let alone empirical evidence -- in exactly how to achieve such organizational agility. This research explores, using the perspectives of resource management, how organizations may achieve organizational agility through information technology adoption and implementation. This study uses Chang Chun Group (one of the largest privately-owned petrochemical firms in Taiwan) as a case study to observe how the company achieves organizational agility through resource management. The observation includes the company’s E- M- and U-phases of technology adoptions and the characteristics of each phase. The study finds that organizational agility gradually accumulates as the evolutional of information technology. E-phase shows the deployment agility in IT department, M-phase shows real-time response agility at business process, and U-phase brings business agility in whole organization. This process is evolutionary, gradual, and not happen overnight.