| Summary: | 碩士 === 國立臺灣大學 === 會計與管理決策組 === 99 === According to the literature review and the industrial experience, most literature researched the critical success factors analysis of the outsourcing. But there are not enough studies research the success factors analysis of the different types of the outsourcing. Furthermore, compare with the electronics industry, the background of high-tech fiber textile industry is special. In the future, high-tech fiber textile industry will grow up highly. This study researches the type of outsourcing and critical success factors in high-tech textile fiber products. The variables of the outsourcing include motive, goal, and the type of outsourcing. Critical success factors include the support from the director, two-way communication, the right contractor, protection policies, specific motive, the strategic plan, cooperative of the relationship, and outsourcing.
According to the experiment, the study found that the companies apply the high-tech fiber will appears different results due to the degree of the understanding of the outsourcing, knowing the organization and the motive of the outside contractors, and the vision and plan of the company. Further, interest relations of the outsourcing activity, joint venture, influenced the outsourcing most. In other words, having the close relationship and contract with the outsourcing company will raise the probability of the success.
In addition, with the high technical and professional requirement activities, contractors have to have the ability to propose and solve the problem and the goals. With the high techniques and professional knowledge can avoid the dispute about the products, testing and authentication. Hence, contractors should have the good problem solving ability. Besides, with the interest relations, joint venture, with the same outsourcing activity and knowing each other’s needs will cooperate well. As result, knowing the needs from each other is the one of critical success factors.
Second, outsourcing company can obtain the solutions from the contractors with their division of labor. Also, knowing the purpose of the outsourcing, contractor will know the resources is substantial. In addition, interest relation with the cross-holding or contract, the two parties will have the same goal to achieve. From the statistical data, most companies are established over 15 years and have over 50 employees. Hence, the division of labor and resource of big organization will help outsourcing contractor to gain more profit.
At last, contract will base on the importance of the outsourcing activities to execute their outsourcing activities. Therefore, company needs to apply the resources to the most worthwhile investment. From the interest relations of the outsourcing activities, when company plans the outsourcing activities, planners need to combine the goal of the company and the outsourcing activities. With the lower level of the outsourcing activities, it is less important to combine the vision and plan of the company.
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