A Cost Benefit Analysis of Using Internet Self-Service Technology
碩士 === 國立臺灣大學 === 企業管理碩士專班 === 99 === Abstract A firm implements an Internet Self-Service Technology (ISST) into its service plan because it feels that it can benefit from its operation. There is a large risk on the part of the firm, as ISSTs require a substantial initial investment, but weighing ag...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/69055347513863219366 |