Development and Study of an Intelligent System Platform for Knowledge Sharing and Management

• Main Authors: Wei-Ham Huang, 黃偉賢
• Other Authors: Shu-Lin Wang
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/57gtvw

碩士 === 臺中技術學院 === 資訊工程系碩士班 === 99 === With the information technology and the Internet are vigorous growth, many organizations through the development of knowledge management systems totrengthen the competitiveness of enterprise systems and thus increase their profitability. However, the past, companies focused solely on how the existing explicit knowledge will be properly preserved , while ignoring the core competitiveness is mainly derived from the employees how to develop the knowledge that implicit in the experience, technical competence and cultural. Therefore, in order to improve the competitiveness of enterprises must be implicit knowledge into explicit knowledge, through the spiral of knowledge of the operation, to achieve the interaction of Knowledge sharing and Knowledge accumulated. Accordingly, this study was to apply the spiral of Knowledge as a base to develop an intelligent knowledge sharing and management platform. First of all, the four procedures that spiral of knowledge process to construct the relevant system functions, including (1)combiningcase-based reasoning and Knowledge management to obtain, classify and organize the knowledge base. (2) Through web2.0 Knowledge sharing platform, as well as collaborative filtering recommendation mechanisms to promote the circulation of knowledge within the organization, and to interact, share and disseminate results.(3)Through personal knowledge management portal for users to quickly grasp the internal knowledge resources, improve the work efficiency. (4) The Q&A community through knowledge to ask questions and discuss topics such as interaction, promoting implicit knowledge and implicit knowledge in the conversion and exchange. This study integrates the development of the above the features to proposed the platform, Intelligent system platform for knowledge sharing and knowledge management, that expects to enhance the effectiveness of enterprise knowledge management. Finally, it is through the experimental test to assess the performance of system. The related research can be the opinions that enterprise development the Knowledge management system.