An Analysis of Factors that Influence Coast Guard Command Military and Civilian Investigators' Job Performance

• Main Authors: Chen, Ti-Yen, 陳帝延
• Other Authors: Jou, Su-Syan
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/76628641214625285739

碩士 === 國立臺北大學 === 犯罪學研究所 === 99 === According to its organizational act, the Coast Guard Administration has two main bureaus: the Maritime Patrol Directorate General and the Coastal Patrol Directorate General. Both have established their own investigative units. The Coastal Patrol Directorate General has the Northern, Central, Southern, and Eastern Cost Patrol Offices with a mobile investigative squad established in each county and city. Those investigative units are responsible mainly for criminal investigation and intelligence collection. They are made up by both military and civilian (including a small number of former police officers) investigators. Criminal investigation and intelligence gathering are professional activity. The maritime (costal) criminal investigation is a highly difficult task that can be characterized by uneasy-to-detect targets, diverse types of offenses, and complicated operational procedures. In order to recruit competent investigators, enhance division of work, and achieve excellent job performance, it is thus important to analyze the attitudinal and behavioral differences between military and civilian investigators. A deep analysis allows a better understanding of the strengths of military and civilian personnel, which hopefully leads to a more appropriate job assignment and an enhanced capability of criminal investigation. Survey data collected from mobile investigative squads revealed that military and civilian investigators differed in eleven out of the fifteen background characteristics. There is no difference between the two groups in gender, service area, language, and personality. It seems that some fundamental differences exist between military and civilian investigators mainly due to separate recruitment requirements. Under current working environment, a lot of employees stereotype the performance of military and civilian investigators because of the basic differences between the two groups. This study, however, found that military and civilian investigators did not differ in their overall job performance. The strengths and weaknesses associated with military and civilian investigators could be better reconciled through exchange of work experience, integrated job assignment, and mutual learning and adjustment. Although military and civilian investigators did not differ in job performance, variation was found in factors influencing their performance. Military investigators’ performance was predicted by spousal support, organizational incentive system, and competitive personality, while civilian investigators’ performance was predicted solely by competitive personality. These results suggest that military investigators’ performance was influenced by environmental factors, individual personality, and occupational attitudes, whereas civilian investigators’ performance was shaped by individual personality and occupational attitudes. Thus some differences exist in factors that affect military and civilian investigators’ job performance. Keywords: Coast Guard Administration, investigator, military personnel, civilian personnel,job performance