| Summary: | 碩士 === 國立臺灣師範大學 === 圖書資訊學研究所在職進修碩士班 === 99 === The main service targets of a medical school library are the teaching staff and the students of the school. Moreover, the service goal of the library is to support the three major information needs of teaching, research and medical services. Along with the rise of the Internet, most of the medical school teachers and students obtain information mainly from Internet resources. However, all medical information must be accessible, authoritative, reliable, accurate and up-to-date. Hence, the construction of a medical school library website and the integration of resources and services are vitally important. In the research, the main focus was the investigation on the usability of Yang Ming University Library website. After the missions of the usability testing were produced by log analysis, the actual usability testing was conducted along with the think-aloud protocol. The subjects were asked to fill-in the System Usability Scale when the usability testing was completed. As qualitative and quantitative data were obtained using various usability evaluation methods, they were analyzed to understand the usage status and the usability issues of Yang Ming University Library website. Specific improvement suggestions were proposed in the end.
The research results indicated that, the overall satisfaction the subjects had toward Yang Ming University Library website was around 60%. The 12 services often used by the subjects included: Service Number, User’s Guide, Library Catalog, Thesis, Audio-visual materials, Monthly New Arrivals, E-book Search, E-journal, University System of Taiwan, Interlibrary Loan, Service Setup Guide and List of Password.
The usability issues of Yang Ming University Library website found were: 1. The labeling were difficult to understand; 2. The categories were difficult to differentiate; 3. The page layout was not organized in accordance with the priority order; 4. The font size was too small and the color contrast was not obvious; 5. The labeling were too colorful; 6. The website links were repeated many times and lacked links to essential contents.
Based on the research result, five suggestions were proposed: 1. The construction of the website should be designed and planned in concert with the university curriculum; 2. The consistency of the page layout, label names and font design should be enhanced; 3. An internal search engine of the library content should be added; 4. The importance of library user education should be promoted; 5. The usability evaluation of the website should be carried on.
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