Perceptions and Coping Strategies for Cultural Differences Adopted by Employees of a Foreign Institute in Taiwan - The Case of an Institute

• Main Authors: Liu, Hsiao-Hsiang, 劉小鄉
• Other Authors: Huang, Neng-Tang
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/23363494711157651199

碩士 === 國立臺灣師範大學 === 科技應用與人力資源發展學系人力資源碩士在職進修專班 === 99 === As the world becoming closer and closer, it is now inevitable to work alongside with people from different backgrounds and countries. Cross-culture has become a norm at working places. When two different cultural forces collide, what will happen to the employees? This question has brought us to the main interest of this study which lies in finding out how people cope when facing with cultural differences. A foreign institute located in Taiwan is the sample of this research. In order to collect relevant information, semi-structured questionnaires were used in the in-depth interviews are conducted. Following Hofstede’s cultural dimension, as well as the coping strategies proposed by Lazarus and Folkman, the objectives of this research to explore the cultural differences between Canadian and Taiwanese employees by comparing and analyzing the interview contents are met. Power distance and uncertainty avoidance are two main dimensions where the significant differences exist. The coping strategies chosen by the interviewees would depend on where they position themselves in the institute. Folliwng the ideas proposed by the interviewees, concrete suggestions are provided to assist the institute to smoothen the issues of cultural differences.