Investigation of the Key Factors of Human Error with Multicriteria Analysis - Case study of the Maintenanse System for Landing Gear,Flight Operators and Engine

• Main Authors: Shin-yi Chiu, 邱信誼
• Other Authors: Neng-Hsin Chiu
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/wgqfpm

碩士 === 國立高雄第一科技大學 === 機械與自動化工程研究所 === 99 === The study of human error in maintenance of the impact of Air Force aircraft, and landing gear systems, flight operations department and maintenance of the engine system operators is analyzed, the questionnaire structure is the core concept SHELL mode, the reason for classification of human error induced for the LS (people to software), LH (people to hardware), LE (people to the environment), L (of their own limitations), LL (people to people) in five dimensions and the layer is divided into 17 criteria, the use of multi-criteria decision analysis theory of AHP, CRITIC method, the standard deviation method and Grey method were seeking their weights, the weight of AHP by subjective analysis and found that the major factor inducing human error is the whole L (of their own restrictions) in the first place, which replaced the "staff of the psychological state of" maximum value for the weights, showing that psychological adjustment to staff the root causes of human errors induced. Supplemented by the objective weight CRITIC method, the standard deviation method and the weight of ash analysis of the implementation of related laws, there is a significant causal relationship exists, the gray relational method is obtained by "lack of equipment or hand tools," the first sort, showing that a lack of equipment, a great impact, maintenance staff to achieve the task, as must use non-standard hand tools to perform the repair, which will indirectly causing psychological stress, inconsistent with hand tools to perform the repair, construction quality be compromised, resulting in more effective, even derivative accident unfortunate.