An Empirical Study of Roadside Service Process Improvement Based on Fuzzy Assessment of FMEA
碩士 === 國防大學管理學院 === 資源管理及決策研究所 === 99 === Abstract This study concerned how to enhance the efficiency of work flow through establishing systematical process, improve service process significantly, and satisfy customers’ overall demands. This study took the empirical case study of a domestic well-kno...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/15849548902904941623 |