Using IPA Analysis to Explore the Key Factor Service Quality of Banking- Case study of Commercial Banking in Middle Area
碩士 === 國立彰化師範大學 === 企業管理學系國際企業經營管理 === 99 === Since 1990, Taiwan's financial liberalization, the domestic financial institutions significantly increased the number of enterprises, it has also led to significant reduction in bank profits. Facing many competitors, how to break through the traditi...
Main Authors: | , |
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Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2011
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Online Access: | http://ndltd.ncl.edu.tw/handle/94577417224491590602 |