Establishing the career maps of the team leaders in the back office of a security company

碩士 === 國立中央大學 === 人力資源管理研究所碩士在職專班 === 99 === To adapt to the rapid changes in business cycle, the enterprises have to keep the competence by strengthening employees’ work skills and increasing the flexibility of business operation management. In this research, career maps were built for employees pr...

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Bibliographic Details
Main Authors: Hsiao-yun Chen, 陳筱筠
Other Authors: 鄭晉昌
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/38305288595209927271
Description
Summary:碩士 === 國立中央大學 === 人力資源管理研究所碩士在職專班 === 99 === To adapt to the rapid changes in business cycle, the enterprises have to keep the competence by strengthening employees’ work skills and increasing the flexibility of business operation management. In this research, career maps were built for employees promoted from team members to team leaders in the case company. The main purpose of building the career maps is to decrease the sense of employees’ job burnout and help them to broaden their career development. At first, the research use the method of case study to find out the experiences, positions, skills and the current job duties that team leaders should have by interviewing the department heads and team leaders. Then, the duties and tasks of key positions, professional knowledge, skills, abilities, and other characteristics can be defined in the document, job description, in this research. Finally, the threshold of key positions and the ideal career path are continually explained with career maps. This research overcomes the difficulties in describing the ideal career path by using graphs instead of words. Job description provides the supplement which is insufficient in the career map and comes up with some suggestions for the reference of establishing employees’ career development system in the case company in the future.