| Summary: | 碩士 === 國立政治大學 === 經營管理碩士學程(EMBA) === 99 === Facing the challenges from the dynamic industry environment and globalization, companies need to improve the organizational internal knowledge learning capability to enhance their competitive strength. However, the knowledge transferring and sharing might be ineffective if the middle management team (MMT) can not fully implement the company’s strategy or play the bridging role between top management teams and line staffs due to their busy routine jobs and different professional backgrounds. The ill-training and invalid succession in organizational internal knowledge of MMT makes the companies difficult to operate effectively and efficiently.
To solve the above problem, Prof. Seetoo proposes a method, called “Corporate Internal Case Writing and Teaching”, to overcome the obstacle of the company knowledge sharing and transferring as well as to provide a systemic structure to create and accumulate the company valuable lessons for business practices. This study attempt to explore the key success factor of corporate case teaching for the MMT by conducting case study and in-depth interviews on the basis of knowledge management and case study method.
The major conclusions of my research include:
一、 The key success factors of corporate internal case
writing and teaching:
(一) The recognition and support by top management
team.
(二) From the easier cases to the complex ones.
(三) Fully understanding of the case background by the
facilitators.
(四) Fully preparation and dedication to cases by the
attendances.
二、 The efficient mechanisms for the corporate case
writing and teaching for the middle management team
include:
(一) Identifying the needed knowledge and skills for the
middle management firstly.
(二) Selecting the appropriate case based on the purpose
of training.
(三) Developing the model of case writing: the prototype
of the case, the initial draft of the case and the
teaching note, the verification of the case, and
finally the case teaching.
(四) Developing the model of case teaching: to start
with the introduction to the basic professional
concept, and then proceed with the discussion of
typical cases.
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