A study of the effect of management strategies on civil servants’ prosocial organizational behaviors

碩士 === 銘傳大學 === 公共事務學系碩士在職專班 === 99 === Government always pursues to enhance the quality of public service. Frontline servant’s attitudes and behaviors influence citizens’ perceptions of service quality. For this reason, identifing those variables that influence service behaviors is so important. Th...

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Bibliographic Details
Main Authors: Chia-Han Juan, 阮家涵
Other Authors: Hsiang-Te Liu
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/54504152949368200371