Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry

碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 99 === In recent years, both developed countries and developing countries have been in the rise of environmentalism, emphasizing the duties of the governments, enterprises, and individuals to protect the environment from pollution or damage. The proponents of environm...

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Main Authors: Huei-Ju Chen, 陳惠珠
Other Authors: Hsin-Hui Hu
Format: Others
Language:zh-TW
Published: 2010
Online Access:http://ndltd.ncl.edu.tw/handle/56719523625557702355
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spelling ndltd-TW-099MCU055710012017-04-07T04:33:31Z http://ndltd.ncl.edu.tw/handle/56719523625557702355 Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry 旅館業實施環境管理之措施、效益與阻礙之探討 Huei-Ju Chen 陳惠珠 碩士 銘傳大學 觀光研究所碩士在職專班 99 In recent years, both developed countries and developing countries have been in the rise of environmentalism, emphasizing the duties of the governments, enterprises, and individuals to protect the environment from pollution or damage. The proponents of environmentalism also argue that the governments should design systems to encourage the hotel industry to discretionarily display friendly attitudes and behaviors toward the environment and even actively conduct environmental management. Hence, the purpose of this study is to understand the adopted practices of environmental management and to evaluate the benefits and obstacles of implementing environmental management in the hotel industry. In-depth interview was conducted with 15 senior managers of five five-star international hotels in Taipei to collect data. The results of the study show that these hotels adopted the practices of environmental management inclusive: (1) the application of air heat pump to produce electricity and gas so as to save energy efficiently, (2) the usage of the environmental card to persuade guests not to change bed quilt so as to conserve water resources, (3) the usage of the refuse storage containers to resort and recycle the trash, (4) the implementation of sewage processing before the discharge of sewage, and (5) to get certification of HACCP. In addition, the implementation of environmental management seemed to have significant benefits including environment protection, finance benefits, and operation benefits. On the other hand, the hotels were hindered from environmental management due to the absence of investment incentives, cooperation of consumers, and employee involvement. Hsin-Hui Hu 胡欣慧 2010 學位論文 ; thesis 116 zh-TW
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language zh-TW
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sources NDLTD
description 碩士 === 銘傳大學 === 觀光研究所碩士在職專班 === 99 === In recent years, both developed countries and developing countries have been in the rise of environmentalism, emphasizing the duties of the governments, enterprises, and individuals to protect the environment from pollution or damage. The proponents of environmentalism also argue that the governments should design systems to encourage the hotel industry to discretionarily display friendly attitudes and behaviors toward the environment and even actively conduct environmental management. Hence, the purpose of this study is to understand the adopted practices of environmental management and to evaluate the benefits and obstacles of implementing environmental management in the hotel industry. In-depth interview was conducted with 15 senior managers of five five-star international hotels in Taipei to collect data. The results of the study show that these hotels adopted the practices of environmental management inclusive: (1) the application of air heat pump to produce electricity and gas so as to save energy efficiently, (2) the usage of the environmental card to persuade guests not to change bed quilt so as to conserve water resources, (3) the usage of the refuse storage containers to resort and recycle the trash, (4) the implementation of sewage processing before the discharge of sewage, and (5) to get certification of HACCP. In addition, the implementation of environmental management seemed to have significant benefits including environment protection, finance benefits, and operation benefits. On the other hand, the hotels were hindered from environmental management due to the absence of investment incentives, cooperation of consumers, and employee involvement.
author2 Hsin-Hui Hu
author_facet Hsin-Hui Hu
Huei-Ju Chen
陳惠珠
author Huei-Ju Chen
陳惠珠
spellingShingle Huei-Ju Chen
陳惠珠
Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
author_sort Huei-Ju Chen
title Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
title_short Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
title_full Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
title_fullStr Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
title_full_unstemmed Exploring the Benefits and Barriers of Implementation of Environmental Management in Hotel Industry
title_sort exploring the benefits and barriers of implementation of environmental management in hotel industry
publishDate 2010
url http://ndltd.ncl.edu.tw/handle/56719523625557702355
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