| Summary: | 碩士 === 銘傳大學 === 國際事務研究所碩士班 === 99 === Based on a large-scale survey of young generation workers in Taiwan, Europe,North America, Latin America, Africa, Oceania/Pacific/Australia, other Asian, and Taiwan, this study compared and explored the cross-cultural and cross-national differences in preferred conflict handling styles and how to use conflict management in order to improve the interpersonal relationship and promote group performance.
This study sought to test the underlying assumption of the personality styles、national-culture and nationality will influence on conflict handling styles.
The major findings of this study are as follows:
Key Results
(1) Africa, Oceania/Pacific/Australia, Europe, Latin America young generation workers tend to use dominating styles to solve conflicts.(2) Africa and Taiwan young generation workers tend to use comprising styles to solve conflicts.(3) Asian and Latin America young generation workers tend to prefer avoiding styles to solve conflicts.(4) North America young generation workers don’t prefer integrating styles to solve conflicts.(5) North America young generation workers tend to prefer obliging styles to solve conflicts.(6) Most of workers from Oceania/Pacific/Australia, Europe, Latin America are belong to dominating type.(7) Most of workers from Asian, Africa, North America are belong to Influence type.(8) Most of workers from Asian, Oceania/Pacific/Australia, Taiwan are belong to security type.(9) Most of workers from Asian, Africa, North America are belong to Critical type.
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