Applying Balanced Scorecard and Data Envelopment Analysis to Firm Performance – An Example of Taiwan Electronic Industry

碩士 === 國立高雄應用科技大學 === 國際企業系 === 98 === This study aims to explore the application of balanced scorecard (BSC) and data envelopment analysis (DEA) to firm performance with a sample of Taiwan electronic industry in the period of 2004-08. With the BSC dimensions’ data as corporate input resources, the...

Full description

Bibliographic Details
Main Authors: Chia-Hui Lin, 林佳慧
Other Authors: George Y. Wang
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/24507946469632048986
Description
Summary:碩士 === 國立高雄應用科技大學 === 國際企業系 === 98 === This study aims to explore the application of balanced scorecard (BSC) and data envelopment analysis (DEA) to firm performance with a sample of Taiwan electronic industry in the period of 2004-08. With the BSC dimensions’ data as corporate input resources, the methods of ordinary least square (OLS) regression, DEA, and Malmquist productivity index (MPI) were applied to analyze firm performance in the Taiwan electronic industry. The regression results revealed that both the aggregate BSC data and its four dimensions had a positive impact on firm performance. The DEA efficiency test indicated that most of Taiwan electronic firms, except for the computer peripherals, had reached the efficiency optimum. However, the MPI results found that there was a declining tendency in the production efficiency for the period of 2004-08. The decline suffered most in 2008 due to financial tsunami. In the analysis of efficiency matrix, it was found that electronic parts manufacturers and distributors are relatively inefficient of all the Taiwan electronic firms.