| Summary: | 碩士 === 國立高雄應用科技大學 === 工業工程與管理系 === 99 === After decades of industrialization, many small-sized contracting companies have emerged in Taiwan as a result of a large number of outsourcing projects among enterprises in an attempt to save costs in the face of continuous and ruthless competitions and challenges. However, these small-sized contracting companies pose a higher risk of accidents and injuries due to high employee turnover and uneven staff quality levels in addition to insufficient management and training. According to the statistics from the R.O.C. Council of Labor Affairs, 45% of the major occupational accidents in recent years were caused by general enterprises while the remaining 55% were attributed to contractors; the occurrence of major occupational accidents in the petrochemical industry even exceeded 80% among contractors.
This study targeted Company A in the traditional manufacturing industry in Taiwan for a case study, and investigated the effects of education and guidance provided by Company A on the reduction of major occupational accidents among its contractors. Company A has over thirty years of experience in producing petrochemical materials and products, mainly chemical, plastic and rubber materials and products. The statistics from the company revealed that 84% of the casualties occurred in the major occupational accidents between 1998 and 2005 were contractor employees, and the contractor death toll reached around ten every year.
In 2006, Company A began to dedicate itself to contractor guidance and education. It conducted analyses and planning on the hazardous tasks that they frequently performed, such as high-altitude operations, operations on the roof, welding and other electric operations, confined space operations, and hoisting operations, setting up plans, organizing courses, determining the duration and compiling materials for the educational training, as well as training and recruiting seed instructors and counselors, in order to provide educational training for the contractor workers on both regular and irregular bases. The continuous education and guidance enhanced the quality, safety awareness and work habits of its contractors, while exhibiting the spirit of a large enterprise which should take care of its contractors. With continued efforts between Company A and its contractors, a significant decline was observed in the major occupational accident injuries and deaths among its contractors from the initiation of educational training in 2006 and until 2010. This result indicates that approaches like education and guidance indeed demonstrate reduction effects on occupational accidents. By providing educational training, enterprise owners may improve the safety awareness and habits among workers and create a corporate safety culture, thereby achieving the goal of zero accident jointly with their workers.
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