服務品質、遊客滿意度與忠誠度關係之研究－以金門地區民宿業為例
碩士 === 國立金門大學 === 觀光管理學系 === 99 === Research on the Relationships among Service Quality, Satisfaction and Customer Loyalty – Case of the Bed and Breakfast Industry in Kinmen ABSTRACT The aim of this research is to study the relationship among service quality, cust...
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| Format: | Others |
| Language: | zh-TW |
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2011
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| Online Access: | http://ndltd.ncl.edu.tw/handle/02515372716417014104 |