| Summary: | 碩士 === 義守大學 === 管理學院管理碩士在職專班 === 99 === Taiwan is a narrow and small island with dense population and the life circle is prosperous with industry and commerce. People lead a tense life and there are needs for services from each government institution in the democratic society. Moreover, people from different occupation fields such as scholars, farmers, artisans and merchants, they would like to use their spare time to go to the public sectors to conduct petitions. However, their needs cannot be met due to working hours; further they lose their rights and interests, and it is such a regret to result in unreasonable and unfair matters. Thus, the motive of the study comes into existence to improve the faults through discussions and create a win-win result for people and public servants.
The study found the following points:
(1) It is necessary for the public sectors to adjust the service hours, and the implementation outline shall be issued by central government and the local government shall adapt the implementation method to local conditions.
(2) The public servants shall recognize and accommodate themselves to the adjustment of service hours by inner in-servicing training of the institutions to complete the mission.
(3) Public servants’ acceptance of personnel acting system in order to train each public servant to have the ability to be solely responsible for one section.
(4) Whether the decision-making units have the determination to promote the system and ask Legislative Agencies for support for in-service training budget.
(5) The support and reactions from the public to this research topic. The public is actively waiting for the implementation.
(6) All the public sectors shall carry out the adjustment of service hours to facilitate people to conduct public affairs. The chief and financial accounting units are suggested to cooperate.
To sum up, it is suggested that the government drives the institutions and schools to adjust the business hours for the public to facilitate the needs from various walks of life and train the public servants to have the ability to be responsible for every affair in their sectors and increase the public’s satisfaction and job satisfaction for the public servants.
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