The interaction effects between and among intellectual capital components on organizational performance

• Main Authors: Cheng-Chieh Li, 李承潔
• Other Authors: Ya-Hui Ling
• Format: Others
• Language: zh-TW
• Published: 2011
• Online Access: http://ndltd.ncl.edu.tw/handle/62342241780958808695

碩士 === 義守大學 === 企業管理學系碩士班 === 99 === The research aims to investigate the influence of the interactive effect between or among the three intellectual capital components organizational performance. The questionnaires were distributed to the managers of the top 1000 manufacturing comapnies and top 500 service companies list published by CommonWealth Magazine in 2010. Totally we distributed 1332 questionnaires, and received 124 valid questionnaires, with a response rate of 9.38%. We then used hierarchical regression to analyze the data and conducted two interviews to help explain analysis results. In terms of the influence of intellectual capital on organizational performance, the results show that relational capital has positive effect on financial performance; human capital and relational capital also have positive effect on innovation performance. With regards to the interactive effects between or among the three intellectual capital components, the results show that there is positive interactive between human capital and relation capital on a firm’s innovation performance.