Using DEMATEL to Study the Training Performance of Telecom Call Center

碩士 === 逢甲大學 === 經營管理碩士在職專班 === 99 === To effectively increase training effectiveness, this study will DEMTAEL tools to analyze, explore the impact of telecommunications customer service training, the relationship between the success criteria to find the key to improve training effectiveness criteria...

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Bibliographic Details
Main Authors: Huang-kai Huang, 黃皇凱
Other Authors: Hsiu-wei Kuo
Format: Others
Language:zh-TW
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/53707836756017144647