Customer Service Expert System of an IT Outsourcing Service Firm
碩士 === 朝陽科技大學 === 工業工程與管理系碩士班 === 99 === The competitive environments that enterprises face become harsher and harsher. Enterprises have to not only consider the operating costs and profits, but also maintain the advantage of core competitiveness. Therefore, they have to go out and search for more e...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/97699369874012469539 |