The Empirical Study of Customer Satisfaction Model in Indonesian Service Industries

碩士 === 中原大學 === 工業與系統工程研究所 === 99 === Service sector has played an important role for the economic growth for many countries. Many service industries have pursued to enhance their performance and effectiveness with raising the customer satisfaction in order to survive and develop in the future. Serv...

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Bibliographic Details
Main Authors: Elaine-Septiana Susanto, 胡愛琳
Other Authors: Ching-Chow Yang
Format: Others
Language:en_US
Published: 2011
Online Access:http://ndltd.ncl.edu.tw/handle/87292105294655572061