The Application of SERVQUAL Model to the Service Quality of Medical Intensive Care Units in a Medical Center
碩士 === 中臺科技大學 === 健康產業管理研究所 === 99 === Abstract Background: Recently, following the transformation of the society, rise in national income and educational level, rapid development in medical technology, upgrading of requirements from the general public, and elevated consciousness of consumers among...
| Main Authors: | , |
|---|---|
| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2011
|
| Online Access: | http://ndltd.ncl.edu.tw/handle/85185276863824520715 |