| Summary: | 碩士 === 中國醫藥大學 === 醫務管理學系碩士班 === 99 === Objective: Whether training outcomes can exceed the input cost, this is the topic that hospital senior managers always want to know. Through training programs and projects practice by doing can enhance employees’ patient safety attitude. That is the key for improving quality and keeping safe environment. This study is going to understand the benefits from doing training. The study result will offer the health care managers to be a reference of patient safety training in the future.
Methods: The study is a quantitative research and surveyed by questionnaire. The questionnaire includes three sections: safety attitude, training satisfaction and staff imformation. We sent out 375 questionnaire, and a total of 261 valid questionnaire were returned with a mean response rate of 69.60%. Descriptive, t-tests, ANOVA, and multiple regression analysis were used in this study.
Results: After educational training intervention, employees’ training satisfaction had a well response. Additionally, compared to those without participating training, healthcare workers had joined training have positive attitudes in six SAQ dimensions. Also, teamwork climate,safety climate, job satisfaction, perception of management, and working conditions have significant differences. The results showed that the relevance between employees personnel and patient safety attitude as well. Sex, age, educational status, administration managers and job title have significant differences in attitudes of patient safety culture.
Conclusion and suggestions: Research findings that hospital implemented patient safety training can significantly to enhance staff in the positive attitude of patient safety culture and strengthen professional knowledge and abilities in routine works. So, we recommend that hospital manager should follow up and continuous improve patient safety culture regularly. Then, reducing the costs from medication error. It will be seen from this that hospital implement educational training can get visible and intangible benefits.
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